Incident Oversight app | InPhase
InPhase

Incident Oversight app | InPhase

This curricula supports users in managing and reviewing incidents within the InPhase platform. It provides a foundation in using the Incident Oversight app for logging reports, analysing trends, and improving safety and governance. The curricula will evolve over time to support more advanced use cases and workflows.

Curriculum content

  • In this course, you’ll learn how to use the Incident App’s powerful search tools to quickly find incident records, apply filters, access linked questionnaires, and export results. Whether investigating a single event or analysing trends, effective searching turns data into actionable insight. ​ 4 - 5 mins ​ Learning objectives: ü Search for Incident records ü Apply filters by type or user ü Access and view questionnaires ü Export search results
    • Lesson Searching Incidents

  • In this course,  where you'll see how to capture a new incident in Ideagen InPhase. Whether you're on a desktop, tablet, or mobile phone, this flexible process ensures anyone can report an incident quickly, without needing to log in ​ 6 - 7 mins ​ Learning objectives: ü Launch and access the incident capture form ü Complete key sections of the form using dynamic questions ü Complete key sections of the form using dynamic questions ü Submit the form and review confirmation
  • In this course,  we'll take a closer look at the reporting options available in Incident Reporting module. Whether you're after quick daily summaries or detailed 24-month performance insights, we'll show you how to explore incidents, track actions, and apply filters to get the exact reports you need, quickly and easily. ​ 5 - 6 mins ​ Learning objectives: ü Explore daily, monthly, and rolling 12  and 24 month incident reports ü Filter and drill into individual incident records ü Review incident actions and final report summaries
  • In this course,  we're going to take a hands-on look at how to explore the Incident App. I'll walk you through how to get logged in and access the platform, find your way around the incident dashboard and use filters to zero in on the specific incidents you care about ​ 4 - 5 mins ​ Learning objectives: ü Navigate the oversight dashboard ü View incidents by workflow stage ü Filter incident records using slicers